Customer Satisfaction Survey
Dear friend:

We would appreciate you to take few minutes to give us your opinion about our services at Aconcagua. Through your comments is that we can improve our services to give our customers full satisfaction.

Sincerely,

Sebastián Tetilla
Director Inka Expediciones
*Obligatorio
Personal Information
Name *
Tu respuesta
Last Name *
Tu respuesta
Email *
Tu respuesta
Social Media
Social media profiles
Write your profile name of each social media
Tu respuesta
Your Nationality
Tu respuesta
Type of program in which you participated
Elegir
Normal Route Expedition
360° Traverse Expedition
Plaza de Mulas Trekking
Plaza Francia Trekking
Mt. Bonete Trekking
Logistic services
Private expedition
Start date of program
DD
/
MM
/
AAAA
Questions
At the moment of choosing our company, which was the most important consideration in your decision?
How did you get to know about our company?
How would you define our Travel Consultant team during the buying process?
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
Once you decided to do your expedition with us, how would you define the process of booking confirmation?.
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
How would you define, in general, the attention of our staff in camps?
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
Meal service in altitude camps was:
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
How would you define communication and information ( activities for the following day, timetables, walking times and rest of details ) given by our guides along the expedition?
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
In general terms, how did our guides make you feel during the expedition?
Elegir
Confident
Little confident
No Confident
If your answer was "Little Confident" or "No Confident", please let us know our weak points.
Tu respuesta
In general, how would you define the attention given by our company?
Elegir
Excellent
Very Good
Good
Just Ok
Bad
If your answer was "Just Ok" or "Bad", please let us know our weak points.
Tu respuesta
If you had the opportunity to return to Aconcagua, would you choose or recommend Inka Expediciones?
Elegir
Definitely
Probably
Non probable
Rate our services
Price
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Communications
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Ways of payment
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Reception in Mendoza
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Customer service office
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Reputation of our company
Elegir
Excellent
Very Good
Good
Just Ok
Bad
9001 ISO Norms Applications
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Land transportations
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Hotels in Mendoza
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Hotel in Penitentes
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Guides performance
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Attention at Base Camps
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Meal service at Base Camps
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Infrastructure in Base Camps
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Altitude meals
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Porters performance
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Mules performance
Elegir
Excellent
Very Good
Good
Just Ok
Bad
Environmental Commitment
Elegir
Excellent
Very Good
Good
Just Ok
Bad
General comments of the expedition
Tu respuesta
Do you allow us to use your name and comments as reference of our services?
Enviar
Nunca envíes contraseñas a través de Formularios de Google.
El formulario se creó en el interior de INKA Expediciones. Denunciar abuso