Dear friend:

We would appreciate you to take few minutes to give us your opinion about our services. Through your comments is that we can improve our services to give our customers full satisfaction.

Sincerely,

Sebastián Tetilla
Director Inka Expediciones



Personal Information
Name and Surname
Email
Your Social Media
Your Profiles
Your Nationality
Program in which you participated:
Start Date of the program (DD/MM/YY)


Questions

1. At the moment of choosing our company, which was the most important consideration in your decision?

ReputationPriceItineraryQuantity and quality of servicesDate / availabilityPrice / Product relationAnswering timeReferences from a third partyOther Wich one?

2. How did you get to know about our company?

InternetMagazinesNewslettersMailingTourism FairFriend ReferenceSocial MediaOther ReferencesWich one?

3. How would you define our Travel Consultant team during the buying process?

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

4. Once you decided to do your expedition with us, how would you define the process of booking confirmation?.

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

5. How you define, in general, the attention of our staff in camps?

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

6. Meal service in altitude camps was:

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

7. How would you define communication and information ( activities for the following day, timetables, walking times and rest of details ) given by our guides along the expedition?

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

8 .In general terms, how did our guides make you feel during the expedition?

ConfidentLittle ConfidentNo confidentIf your answer was little confident or No confident, please let us know our weak points.

9. In general, how would you define the attention given by our company?

ExcellentVery GoodGoodRegularBadIf your answer was regular or bad, please let us know our weak points.

10. If you had the opportunity to return to the Aconcagua, would you choose or recommend Inka Expediciones?.

DefinetlyProbablyImprobable

11. Rate our services

Price
 
ExcellentVery GoodGoodRegularBad
Communications
 
ExcellentVery GoodGoodRegularBad
Ways of paymentExcellentVery GoodGoodRegularBad Reception in MendozaExcellentVery GoodGoodRegularBad Customer service officesExcellentVery GoodGoodRegularBad Reputation of our companyExcellentVery GoodGoodRegularBad
9001 ISO Norms ApplicationsExcellentVery GoodGoodRegularBad Land transport
 
ExcellentVery GoodGoodRegularBad
Hotels in MendozaExcellentVery GoodGoodRegularBad Hotel in PenitentesExcellentVery GoodGoodRegularBad Guides performanceExcellentVery GoodGoodRegularBad Attention in Base CampsExcellentVery GoodGoodRegularBad
Meal service in Base CampsExcellentVery GoodGoodRegularBad Infrastructure in Base CampsExcellentVery GoodGoodRegularBad Altitude mealExcellentVery GoodGoodRegularBad Porters performanceExcellentVery GoodGoodRegularBad Mules performanceExcellentVery GoodGoodRegularBad Environmental CommitmentExcellentVery GoodGoodRegularBad

12. General comments of the expedition :

13. Do you allow us to use your name and comments as reference of our services?.

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